Report a site bug

Rosey Unicorn hasn't been able to access YWS since 4 PM EST. Every time she tries, she gets a blank page. She has already tried clearing both her cache and cookies, to no effect.

Browser: Safari v5.1.9
OS: Mac v10.8.6

And a screenshot:

I decided to let a page stay open for over 45 seconds and discovered the page loaded after 1 to 3 minutes. 3 minutes if I've entered in something that needs processing.

Other bugs that seem to not be loading:

- No chatbar (Although according to Kyll I show up in it)
- No quick reply
- No drop down menus (So, I had to click the button to sign in, and nothing pops up when I click "Me" in the black bar)

I haven't exactly had a chance to check other functions, considering this is the second time I've gotten on all day (it had been really slow before 4, and I lost functionality in about 10 minutes).

Sent an email to Rosey.

Just sounds like a bad connection. If it took a long time for the page to load, then it's a network issue which would explain the other issues as well.

All other sites have really fast loading times, though. Under 2 seconds. Tumblr is the longest but it's so picture heavy I get that. Google is 1 second, so is facebook, various webcomics I have bookmarked are 1-2 seconds, and YouTube can play a video instantly without needing to wait for it to buffer. And nothing is missing on those pages, either.

My slow loading times/things not working are exclusively to YWS.

Not all sites are located on the same server.

Since you're the only one experiencing the issue, what's likely happening is that somewhere between your computer and the YWS server, there's a bad connection. If you want to see where the bad connection is, go into the terminal on your mac and type in:

traceroute youngwriterssociety.com

That'll give you an idea where the bad connection lies.

I get:

Failed to open page
Safari can't find the server

Safari can't open the page "http://traceroute%20youngwriterssociety.com/" because Safari can't find the server "traceroute youngwriterssociety.com".

You need to type it into the terminal. It's an application; probably under utilities.

Oops! Sorry.

traceroute youngwriterssociety.com
traceroute: Warning: youngwriterssociety.com has multiple addresses; using 141.101.117.187
traceroute to youngwriterssociety.com (141.101.117.187), 64 hops max, 52 byte packets
1 7.11.160.5 (7.11.160.5) 10.842 ms 9.649 ms 10.197 ms
2 24.156.142.189 (24.156.142.189) 12.242 ms 12.156 ms 11.624 ms
3 69.63.249.1 (69.63.249.1) 24.835 ms 28.415 ms 23.223 ms
4 69.63.250.97 (69.63.250.97) 13.872 ms 14.744 ms 18.711 ms
5 torix.tge2-3.ar1.tor1.ca.nlayer.net (206.108.34.53) 19.247 ms 19.803 ms 14.474 ms
6 as13335.xe-2-0-1.cr1.tor1.ca.nlayer.net (69.31.143.46) 18.528 ms 15.574 ms 13.983 ms
7 141.101.117.187 (141.101.117.187) 15.554 ms 14.014 ms 14.266 ms

That's not too bad; slightly slow but not by much. Here's mine for example:


What a traceroute does is it tells you how long it takes to get a response from each step in the connection chain. It does this three times for each step, which the three numbers on each line represent. From this, you can calculate an average.

Also, since YWS uses a CDN, you're only seeing the steps from your network to the CDN server. The steps between the CDN server and YWS' actual server aren't show. To get the latter, you can do:
traceroute direct.youngwriterssociety.com

You'll see a bunch more steps when you do that. But in any case, not much that can be done.

The only difference seems to be the number of hops— I have 64, while you have 30.

I did the traceroute direct, to:

Spoiler

traceroute direct.youngwriterssociety.com
traceroute to dc-9f431108.youngwriterssociety.com (96.126.107.117), 64 hops max, 52 byte packets
1 7.11.160.5 (7.11.160.5) 8.998 ms 9.008 ms 7.957 ms
2 24.156.142.193 (24.156.142.193) 8.873 ms 10.361 ms 11.770 ms
3 69.63.249.1 (69.63.249.1) 18.452 ms 18.352 ms 23.206 ms
4 24.153.4.150 (24.153.4.150) 14.439 ms 14.986 ms 118.779 ms
5 gw-nac.torontointernetxchange.net (206.108.34.38) 27.856 ms 29.197 ms 27.270 ms
6 0.e1-2.tbr1.mmu.nac.net (209.123.10.118) 31.448 ms 30.402 ms 29.976 ms
7 vlan803.esd2.mmu.nac.net (209.123.10.30) 30.030 ms 30.463 ms 31.020 ms
8 207.99.53.42 (207.99.53.42) 30.406 ms 30.362 ms 29.859 ms
9 youngwriterssociety.com (96.126.107.117) 30.476 ms 31.826 ms 30.630 ms

The speed seems to be half fixed. I had a few minutes of fast speed, and now it's slowed down again on my second tab (no idea how long my first tab will be).

I guess it's maintenance somewhere that's only affecting my computer. I try on my ipod and I have no problems at all.

Edit- Those few minutes were all I got, lol I can no longer load second tabs on YWS and the speed's back to slow.

Hi Nate, getting an error when I try to edit The Buddy System club:

SQL ERROR [ mysql4 ]

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ':Officer,24142:Officer)' at line 1 [1064]

SQL

SELECT user_id, username FROM yws_users WHERE user_id IN(18842:Officer,24142:Officer)

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/db/dbal.php
LINE: 757
CALL: trigger_error()

FILE: [ROOT]/includes/db/mysql.php
LINE: 175
CALL: dbal->sql_error()

FILE: [ROOT]/includes/ucp/ucp_clubs.php
LINE: 525
CALL: dbal_mysql->sql_query()

FILE: [ROOT]/includes/functions_module.php
LINE: 507
CALL: ucp_clubs->main()

FILE: [ROOT]/ucp.php
LINE: 346
CALL: p_master->load_active()

Google Chrome, Version 26.0.1410.64 m

Thanks xx

O_o... I thought this was a friendly forum, but lo, it has been overrun by strange, alien code.

Profile Picture Problem

I tried uploading a picture to the "About" section on my profile page... but it won't work

I get this message in red: "The image failed to upload. Most likely, there is an error in the image that is causing the problem. Please try again."

Note: This message only occurs when submitting in JPG or Png format

So, I converted the pic to GIF and uploaded it... this time the submission went through. But there was still no picture on the page.

Then I tried resizing... I went down to 400p, and then 380p, but still no luck. Any smaller and the purpose would sort of be defeated.

In every single case the file size was less than 200kb, which are the only specifications given on the "edit profile page"

Others have had problems with this as well, although some are able to submit pics for some reason. Help greatly appreciated.

Eloquent, please send me the picture you are trying to upload either by PM or as an attachment to your post.

This is the final version I was trying to upload...

I converted it back to JPG though, even though I was trying to submit in GIF

BTW, here is the screenshot of the error message. (Just for kicks)

Eloquent, in that screenshot, is that what YWS always looks like for you? The "Edit Profile" page looks completely smushed.