You're mixing first, second, and third person points-of-view, and that technique generally doesn't work well.
Claudette wrote:The room didn’t even present the option of spoons, with signs like “No Food or Drink,” and the receptionist behind her desk who looked like she was pensively chewing gum and pushing papers, _____? it was better to leave the spoons at home.
He looked like a Joe Smoe
“This,” John said, hoping the judge’s eyes would wonder down to what he held.
following the man formally known as John Smith
