Six people calling the office in a five minute period, so you have to put them all on hold, and the one guy gets really irritated because you put him on hold four times before the appointment can be made.
There are those who say that life is like a book, with chapters for each event in your life and a limited number of pages on which you can spend your time. But I prefer to think that a book is like a life, particularly a good one, which is well to worth staying up all night to finish. — Lemony Snicket
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