Young Writers Society

Home » Literary works » Article / Essay » Technology

E - Everyone

Samsung's Explosive Note 7 Recall- the "TRUTH" behind it all!

by Ziqdirection97


     

                                                                   Prologue

    Samsung's Galaxy Note 7 was meant to be the next "Big Thing" after the major success of the Galaxy S7 and S7 Edge to cement Samsung's lead over their biggest rival, Apple in the smartphone industry throughout 2016. However, after drastic turn of events, the Note 7 has became Samsung's worst ever smartphone invention to date. In August 2016, Samsung has received numerous reports on the Note 7 to suddenly explode and overheat causing major public concerns over the device's safety. Without hesitation, Samsung immediately recalled the 2.5 million Note 7 handsets and replaced them with new "Safe" ones with non-faulty batteries which the company exclaimed to be the cause of the first batch of exploding devices. But, even though it was a sensible move by the company, it turned out to be turmoil as more similar reports of overheating and exploding replacement Note 7s have emerged and Samsung finally stop the production of the smartphone and recalled all handsets including the replacement units. From the Note 7 fiasco, Samsung had lost nearly 17 billion US dollars from continuous lawsuits and recent recalls. A sad ending to such a brilliant device!

     Why did this happen and how did it happen? What is the truth behind this explosive fiasco? Well, let's uncover the secrets of this mystery!

                                                          Galaxy Note 7 Specifications

      First things first, we have to know the specifications of the device. Here are the specs of the Galaxy Note 7. The Note 7 packs a mighty 5.7 inch Super AMOLED screen with a maximum resolution of 1440 x 2560 pixels and a pixel density of 518 ppi (Pixels Per Inch). The dimensions of the device are 6.04 x 2.91 x 0.31 inches in diameter which weighs in a mere 169 g. The Note 7 is also IP 68 waterproof together with its stylus and it comes in a range of colors including black, gold, gray and blue respectively. The phone has a fingerprint scanner located on the home button as well as an Iris scanner located just alongside the front-facing camera lens for improved security at your fingertips. The phone runs on Android 6.0 Marshmallow equipped with TouchWiz UI as of other recent Galaxy devices over the years. The phone is powered by an Octa-core Exynos 8890 chipset clocked at 2.15GHz which is also backed by 4 GB of RAM for a buttery smooth smartphone performance. The device comes with 64 GB in-built storage with expansion of up to 256 GB via a micro SD card slot. The Note 7 packs a huge non-replaceable 3500 mAh lithium-ion battery with fast wireless charging capabilities. The focal point of the Galaxy Note 7 has to be the brilliant 12 MP main camera with F1.7 aperture size lens with OIS (Optical Image Stabilization) and even 4K UHD video recording capabilities. The front-facing 5 MP selfie camera with soft LED flash is decent enough to capture stunning shots for low-light selfie photography. So, those are the specs of the Galaxy Note 7 and those specs truly mean that Samsung is raising their game in the smartphone industry against the likes of Apple, HTC, Huawei and Sony but, unfortunately, it shows that they have raise it too much for the Note 5 successor.

                                                          Lithium-ion batteries

     The Note 7 has some state-of-the-art specs and all is well except for the 3500 mAh lithium-ion battery in its sleeve. As we all know, lithium-ion batteries are very useful to our daily electronics be it smartphones, laptops, gaming consoles or digital cameras, all of those devices use lithium-ion batteries as they are rechargeable and more effective towards their alkaline counterparts which can't be recharged too often and have a shorter self-life. Lithium-ion batteries are also a lot more smaller and slimmer than other rechargeable alternative battery cells which makes them a convenient source of power towards our daily gadgets. However, these batteries are highly flammable and dangerous when exposed to high-heat scenarios for a long period of time in which they can trigger the electrolytes within the battery cells to an uncontrolled state and eventually, they explode and catch fire without further notice. So, can the 3500 mAh lithium-ion battery of the Note 7 explode and cause the fiasco? The answer is YES! It could but not occasionally as it is extremely rare for a phone to overheat dramatically and thus, explode. According to an unnamed Samsung official, the outcome of the Note 7 fiasco only affects less than 0.01 percent of all the 2.5 million handsets sold and even if the batteries are at fault, then why does this only happen towards Samsung and not the other phone companies out there? Well, here's the clue.

                                                            Samsung's battery error

     According to an unpublished report from the Korean Agency for Technology and Standards, Samsung had a manufacturing error in the battery department which in turn has cause both the positive and negative poles of the battery to come in close contact with each other which ignited sparks to rupture throughout the lithium-filled liquid and eventually, explode. Samsung may have placed a huge amount of pressure towards the core of the battery which makes the electrolytes within the battery to become overly active and overheat before it bursts into flames. Luckily, the explosion only happens when the Note 7 is plugged in to charge so, if you don't charge your Note 7 then maybe you are safe but, who doesn't charge their device anyway so, everyone with a Note 7 is at risk. Why during charging hours? Well, as we all know, smartphones generate a lot of heat while they are charging as the current that flows from the charger throughout the battery is always constantly flowing non-stop to charge your device and this overflowing of electrical current causes both the charger and phone to overheat rapidly over time. Moreover, as companies continue to develop chargers with fast-charging capabilities which boosts the chargers to charge more quickly by producing more current per minute, the phone's batteries will overheat even more during charging and plus that with an initial battery fault, that's a perfect combination for an explosive recipe which ends the reign of the Galaxy Note 7. So, from this, it is clearly Samsung's fault with the Note 7's explosive fiasco but, the question is, why does this happen to Samsung and how could Samsung not respond in time to solve or stop the fiasco before it gets even worse? Well, it all comes down to the company's carelessness and stubborn actions towards the matter in hand.

                                                              Samsung's HUGE Mistake

      Following the recent success of the Galaxy S7 and S7 Edge, the Note 7 was supposed to continue the reign of Samsung as the no.1 maker of smartphones and to have a fighting chance against Apple with its iPhone 7 and iPhone 7 Plus smartphones in the heavily contested mobile competition. However, the Note 7 has ended in complete turmoil in just a few months time due to faulty batteries and bad battery placements. But, Samsung could overcome the issue with ease if the right actions and commitment be taken in the nick of time. However, Samsung has failed to address the issue before it becomes even worse and eventually, became a massive disaster towards their smartphone supremacy. After the major success of the Galaxy S7 and S7 Edge last March 2016, Samsung immediately began further development of the next "Big Thing", the Galaxy Note 7! The company pushed to their limits to bring out the very best they could offer into the stylus device including the new Iris Scanner imbedded. But, as we all know, Samsung may have pushed too much into the battery department this time around as that itself has caused the Note 7 fiasco in the first place. So, in August 2016, Samsung finally launched the Note 7 and it went like a milestone in sales for the Note with its state-of-the-art specs and not so gimmick features set which wowed the public for a short while before the explosions occur a few weeks and months later. When the first batch of Note 7s exploded, Samsung did immediately recall all of the devices and replaced them with new ones but, to Samsung, these turn of events are just minor consequences and like the first Note 7s, the development of the replacements were also rushed to meet the demands of its customers and fans and in all of the generosity of their hard work, it soon failed as more replacement Note 7s exploded in the same way. If only Samsung had done better, the Note 7 would have become the best smartphone of late 2016 but, it didn't. So, could Samsung had done better? Yes, of course, in an alternative way, instead of recalling and replacing the devices simultaneously, Samsung could have done it in a step by step basis. After recalling all of the devices, Samsung could have given customers of the Note 7s other alternatives such as the S7 or S7 Edge temporarily while they address the battery problem which may take 2 to 3 months but, customers would be considerable back then and after 3 months, the Note 7 would have live "explosion" free at last! But, Samsung couldn't do that because if they did, they would have lost the race against their rivals, Apple with the iPhone 7 and when the Note 7 had finally arrived after resurrecting, it may be too late for the Korean Giant to reign supreme again. So, this addiction of competition towards Apple might disrupt Samsung in many ways we do not know but, sometimes, too much of something can be a  massive disaster as proven by the Galaxy Note 7. Samsung has failed to respond correctly and in time to relive the Note 7 in the highly contested smartphone market. This is surely Samsung's biggest mistake!

                                                               What's NEXT for Samsung?   

    So, the Note 7 has become a goner towards Samsung and from all of the commotion recently, Samsung had lost not only huge sums of money, but also its race against Apple's iPhone 7 late in the year which the latter had reign supreme in 2016. Alright, forget about the Note 7 and its dampening effects, what's next for the Korean Giant in 2017? Rumors and speculations have already been circling around regarding Samsung's next plan to binge the gap of the Note 7 with newly awaited smartphones in the likes of the Galaxy S8, S8 Edge, S8 Plus and even the successor of the Note 7, the Galaxy Note 8! However, Samsung may have to delay the release of the devices until supposedly, April 2017, to cope with the Note 7 agenda as Samsung are more focused on delivering better and safe batteries in its future smartphone lineups. In a recent finding, Samsung are in-talks with LG to supply them with new "Safer" batteries to be equipped to their future smartphones. This means that Samsung may be partnering with LG to develop better batteries for the Galaxy range of smartphones and the first Samsung phone to have a LG battery imbedded could well be the 2017 Galaxy S8 family. Its a sensible move by Samsung considering the company doesn't want to repeat the Note 7 disaster ever again but, they have to pay some sort of "Bonus" towards LG as they are using its batteries in their smartphones now, so, mutual benefits should be agreed. Besides, both of them are Korean tech companies to be honest. So, 2017 will be a resurrecting year for Samsung to relive their status and reputation as the leader in the highly contested smartphone market.

                                                                         Conclusion 

     So, what have we learned from the Galaxy Note 7 fiasco? Well, it goes to show that no matter how successful a company may be, disaster will always struck at unexpected scenarios and time in this world. Mistakes happen to all of us whether it be a company or even an individual but, for a company, mistakes such as the Note 7 disaster are extremely rare and uncommon especially towards a tech giant like Samsung. Samsung's carelessness towards the matter has been disturbing towards its customers and the public eye and hopefully, from the Note 7 incident, Samsung will pay more attention towards the safety of its devices in the future and let's hope we would not notice any more radical "Explosions" of smartphones ever again. It is a mistake Samsung really do not want to repeat itself ever again!      

References:   

https://www.cnet.com/news/why-is-samsung-galaxy-no...

http://www.phonearena.com/phones/Samsung-Galaxy-No...

http://www.androidheadlines.com/2016/10/samsung-ma...


Note: You are not logged in, but you can still leave a comment or review. Before it shows up, a moderator will need to approve your comment (this is only a safeguard against spambots). Leave your email if you would like to be notified when your message is approved.







Is this a review?


  

Comments



User avatar
760 Reviews


Points: 34796
Reviews: 760

Donate
Thu Dec 29, 2016 3:06 pm
ExOmelas wrote a review...



Okay, the first thing I notice before I even start reading this is the massive blocks of text. Not only does this mean arguments are difficult to understand because the structure is unclear, it makes it very intimidating to read. But here I go...

Your first sentence: there are like three different things going on here. For the purposes of clarity, it would be structurally more useful to separate this into at least two sentences, possibly three. I feel like this may become a theme so I'll explain why I'm so insistent on this now.

In order to help me understand your arguments, they need to be set out clearly. This makes arguments easier to understand because I understand which steps are the results of which, and which you are prioritising as most important. It is important that I easily understand your argument because a reader of an article has lots of articles available to them at once. If they get bored with one article, they can easily go to another article. They get bored because they are making slow progress. They make slow progress because they have to take time to understand your structure because it is not as crystal clear as it could be. Therefore, in order to make the reading experience as enjoyable as possible for the reader, make sure your structure is as clear as possible.

Remember to make it clear when you are using references within the article so that I know what each reference actually refers to.

which the company exclaimed to be the cause of the first batch of exploding devices


I think you mean "explained"

Why did this happen and how did it happen? What is the truth behind this explosive fiasco? Well, let's uncover the secrets of this mystery!

Rhetorical questions can be used effectively. They are most often used effectively when the reader knows the answer, or has some sort of idea. They are usually suggestions of something uncomfortable. Here you are asking the question that you are going to go on to answer. This isn't immediately a negative, since it's just using a device for a different purpose, but it does seem kind of pointless because the reader will recognise the device and become confused that it's being used for a different purpose.

Also the exclamation mark is a bit informal for an article.

The specifications: I think these would feel more at home in a table, which is a perfectly reasonable thing to put in an article. I also don't think we need all those specifications. We only need enough to get a good idea that this is really advanced technology. Also the "raise" at the end should be "raised".

have a shorter self-life

I've never heard of a self-life. I've heard of a shelf-life, also a half-life, but never a self-life. Is it a thing I've not heard of or a typo?

lot more smaller

don't need the "more"

The answer is YES!

This just sort of sounds like an advert slogan. Most articles in newspapers or current affairs magazines are more sedate.

which in turn has cause both

caused

which makes the electrolytes within the battery to

"causes" rather than "makes"

the new Iris Scanner imbedded

embedded. Also, haven't you already mentioned this?

Its a sensible move

It's

Besides, both of them are Korean tech companies to be honest.

This random insertion of yourself takes away from your authority because it becomes your opinion. Thus far you've been very fact based so I can assume this is an opinion piece.

disaster will always struck

strike

~~~~

That's nit-picks over, so I'm going to give you a little more detailed feedback about the arguments themselves.

Analysis: Most of your analysis is in the form of technical explanation. This explains to me how this problem happened to Samsung.

Impacts: By this I mean what you have shown to me to be what you consider important through your article. The impacts I have here are about how companies should be more careful and patient. I get good analysis as to why this should be the case. What I would like to have seen is why this is currently not the case. Because surely it's intuitive that companies should be careful not accidentally set fire to their customers. You touch briefly on the fact that Samsung had to work fast to keep up with Apple, and this is what I think should be the main focus of your article.

The phones blew up because Samsung were careless, but Samsung were careless because they were competitive. I don't know about your political standpoint, but I haven't met many communists on here, so I'm going to assume you're in favour of keeping capitalism. In order to make capitalism work, there has to be some way to counteract this hyper-competitiveness so that companies are not careless and phones don't blow up. I'm not saying you should provide a solution, but this is the root cause that it would make sense for you to focus on in order to understand the problem properly.

And finally some feedback on your style: I'm not sure about the headings. Articles tend to flow better when the first sentence of each paragraph (topic sentence) tells the reader what the paragraph is going to be about.

You also sometimes use more words than you really need to to express something. Articles need to be pithy, because for one thing you usually have a word limit. But like I said, article readers are impatient, because there are so many available to them that they don't have to be patient. You need to make sure your writing is succinct and flows well in order to engage your reader.

Hope this helps,
Biscuits :)




User avatar
1080 Reviews


Points: 125
Reviews: 1080

Donate
Thu Dec 29, 2016 1:26 pm
Kaylaa wrote a review...



This is Kaos here for a review!

The first thing that I wanted to tackle about this article is the size of the paragraphs. Instead of having each part of this article be in just one paragraph, I strongly suggest breaking and chopping these up into smaller paragraphs. A general rule of thumb for paragraphs is to start a new one whenever you have a new idea or thought, but it would generally help out the neatness and structure of the article if you decided to do this. These are large blocks of text that need to be broken down into points.

Moving on from that, the start didn't really happen to pull me in and it felt a little awkward that you happened to call it a "Prologue" as it was more like the start of the article than anything else so I don't know why you'd call it that. I wasn't particularly pulled in and there happened to be a lot of opinionated parts running through the article which I didn't particularly like all that because it made it feel messier. You do use a lot of facts in your article but you don't really happen to use any sort of strong structure for it which is something that I would have liked to see. It goes on tangents when the point can be made in a less amount of words instead of dragging it on and on at points.

Back to your usage of facts, you use a lot of facts but only list a couple of sources which didn't really make sense to me in terms of research as I find that you usually should check more than that to make an article of this size, an it makes me question the validity of this article, but I'll leave it at that. The article tends to have an article tone to it which is something that I disliked about it and it felt forced and I wanted to note that things don't have to be said in that way all the time and it works better if you just take it from a strong viewpoint.

I hope I helped and have a great day!






Thanks for your feedback Kaos! Really appreciated it. I'm still on the path of learning to write but, I do admit I may have a few weaknesses here and there but, hey, that's part of learning. we learn from our strengths and weaknesses. So, I will try to write something even better and at least this article is not too bad. Yup, you helped and thanks for that and have a great day and new year ahead! Cheers....:)



User avatar
126 Reviews


Points: 344
Reviews: 126

Donate
Thu Dec 29, 2016 12:06 am
Aleta says...



' First things first,'

I'm the realest.






??? Meaning?




Find a place inside where there's joy, and the joy will burn out the pain.
— Joseph Campbell